We aim to deliver your orders safely and promptly. Please review our shipping policy below:
Order Processing
• Orders are typically shipped within 10-12 business days as the garment is crafted post-order placement. While we strive for prompt delivery, please allow for these timelines, excluding weekends and holidays. During peak periods, there may be slight delays in shipping. Be assured, we'll keep you updated via email or phone regarding any delays in your shipment.
• Please note that delivery times may vary depending on the product you've ordered. We'll process your order as quickly as possible and work to get it to you as soon as we can. If there are any issues or delays, we'll be sure to let you know and work with you to find a solution.
Shipping Charges
• Shipping charges are calculated at checkout based on your location and order weight. This fee will not be refunded if the item is returned.
Delivery Time
• Standard delivery time is 5-7 business days. Please note that delivery times may vary depending on the product you've ordered. We'll process your order as quickly as possible and work to get it to you as soon as we can. If there are any issues or delays, we'll be sure to let you know and work with you to find a solution.
Tracking
• Tracking details will be shared via email once your order is dispatched.
For further assistance, feel free to contact us at theurbanstreeguwahati@gmail.com or call 9774034274.